Elements and Performance Criteria
- Manage store maintenance program.
- Monitor and maintain premises, fittings, fixtures and equipment, according to store policy and procedures and relevant legislation.
- Identify deficiencies in store maintenance procedures and take remedial action as required.
- Obtain expert or specialist advice as required, according to store policy.
- Initiate contingency plan within scope of authority in the event of maintenance problems.
- Manage retail equipment maintenance.
- Develop and implement procedures to ensure retail equipment is maintained according to store policy.
- Monitor and implement maintenance program for retail equipment, according to manufacturer design specifications and store policy.
- Identify and rectify equipment faults where possible, without undue delay.
- Report equipment faults or failures, according to service agreements and store policy.
- Negotiate maintenance contracts.
- Negotiate maintenance contracts with contractors and suppliers according to store policy and procedures.
- Negotiate and implement contract terms and conditions to maximise benefits for the store, and communicate to relevant personnel.
- Monitor maintenance procedures to ensure products and tasks meet contract specifications.
- Identify facilities and space requirements.
- Identify facilities and space requirements to reflect business needs and volume, according to store policy and budget requirements.
- Locate suitable facilities and space to facilitate expansion or change of use in line with store policy and procedures.
- Consult, as required, with senior manager or business owner to determine optimum strategy for store space and location.
- Maximise use of space, with consideration to existing configuration, to optimise the merchandising of existing and incoming stock.